Support &
maintenance

CitrusBits can provide full maintenance, updates, analytics, and support post-launch — whether or not your software, website, or app was grown at CitrusBits.

We provide support with a dedicated team, providing 24/7 assistance and availability when trouble strikes. We monitor performance, security, uptime, backups, and analytics. We ensure your app or site is ahead of the curve as technology updates are released.

Collaborating with you, we implement your content and feature changes on the fly as your business needs demand. We also work to outlining the direction, goals, and strategies for upcoming phases of development to keep you one step ahead of the competition.

Our support services provide secure,

functional, and user-friendly experiences

Quality Assurance

Cornerstone of an effective Quality Management Plan. We catch and address bugs before they become larger issues.

Product & App Management

Iterating with nimbleness and speed, we craft a feature map and shepherd your products to the next level.

Website Care & Maintenance

Keep that shiny new site looking and performing to the highest standard. We keep you up-to-date, secure, and optimized.

Data Privacy Compliance

Protecting your customers, their data, your business, and your brand's reputation.

Security

We proactively address vulnerabilities and weaknesses that attackers may exploit, maintaining security, integrity, and availability.

Dev Ops

We employ a seamless and efficient process for developing, deploying, and maintaining your software applications.

Case study

Case study

Enhancing and supporting the Urban Plates customer experience

Urban Plates is a fast-growing restaurant chain, whose focus on delicious, healthy, and affordable food is attracting a legion of passionate customers spanning the United States. Urban Plates approached us to design and develop a web experience and a mobile app on iOS and Android that connects with their existing POS, menu, delivery, and payments systems.

Post-launch of their consumer-facing products, CitrusBits continues to support Urban Plates through support and maintenance, iterating and evolving the features available to enrich their customer experience.

What our trusted partners and clients say...

and clients say...

Other related

services

Ideation & Evaluation

Have an idea for a product or software solution? CitrusBits helps you develop a vision, strategy, and the right way forward.

Teams Acceleration

Our team is your team. Staff your next project from our roster of world-class professionals.

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discuss ?