Support &
maintenance

CitrusBits can provide full maintenance, updates, analytics, and support post-launch — whether or not your software, website, or app was grown at CitrusBits.

We provide support with a dedicated team, providing 24/7 assistance and availability when trouble strikes. We monitor performance, security, uptime, backups, and analytics. We ensure your app or site is ahead of the curve as technology updates are released.

Collaborating with you, we implement your content and feature changes on the fly as your business needs demand. We also work to outlining the direction, goals, and strategies for upcoming phases of development to keep you one step ahead of the competition.

Our support services provide secure, functional, and user-friendly experiences

Quality Assurance

Cornerstone of an effective Quality Management Plan. We catch and address bugs before they become larger issues.

Product & App Management

Iterating with nimbleness and speed, we craft a feature map and shepherd your products to the next level.

Website Care & Maintenance

Keep that shiny new site looking and performing to the highest standard. We keep you up-to-date, secure, and optimized.

Data Privacy Compliance

Protecting your customers, their data, your business, and your brand's reputation.

Security

We proactively address vulnerabilities and weaknesses that attackers may exploit, maintaining security, integrity, and availability.

Dev Ops

We employ a seamless and efficient process for developing, deploying, and maintaining your software applications.

Case study

Alaska-commercial-company

Case study

Enhancing and supporting the Alaska customer experience

Alaska Commercial Co. operates 33 grocery and home goods stores across rural Alaska. Shopping in Alaska is unique, as customers often can’t simply drive to their local store. Customers must buy in bulk for a season and get items delivered to their remote locations via bush plane. Also, the majority of food consumed in Alaska is shipped there.

Post-launch of their consumer-facing products, CitrusBits continues to support Alaska Commercial Co. through support and maintenance, iterating and evolving the features available to enrich their customer experience.

Fueling your future growth
Citrusbits-Fueling your future growth

Fueling your future growth

The Discovery Phase significantly reduces the risk of building a product that doesn’t meet user needs or is misaligned with business objectives, and increases the chances of success in creating a functional, intuitive, user-centric product.

To achieve your business goals and create value for your stakeholders, you need to deliver. Properly scoping and estimating product concepts are fundamental for effective planning, resource management, risk mitigation, and stakeholder communication. It helps set the project on the right track from the beginning, and increases the chances of successful product development and delivery.

Our interactive, creative workshops have been adapted to fit a remote-first environment with decentralized client teams. We use creative collaborative tools to make the sessions visual, effective, and fun.

Fueling your future growth

The Discovery Phase significantly reduces the risk of building a product that doesn’t meet user needs or is misaligned with business objectives, and increases the chances of success in creating a functional, intuitive, user-centric product.

To achieve your business goals and create value for your stakeholders, you need to deliver. Properly scoping and estimating product concepts are fundamental for effective planning, resource management, risk mitigation, and stakeholder communication. It helps set the project on the right track from the beginning, and increases the chances of successful product development and delivery.

Our interactive, creative workshops have been adapted to fit a remote-first environment with decentralized client teams. We use creative collaborative tools to make the sessions visual, effective, and fun.

Fueling your future growth
Citrusbits-Fueling your future growth

What our trusted partners and clients say...

Other related services

Ideation & Evaluation

Have an idea for a product or software solution? CitrusBits helps you develop a vision, strategy, and the right way forward.

Teams Acceleration

Our team is your team. Staff your next project from our roster of world-class professionals.

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