Ecommerce & retail

Ecommerce and Retail Industries

Overview

Even simple commerce isn’t so simple anymore. But with the digital tools and platforms CitrusBits creates, ecommerce companies and brick-and-mortar retailers are finding singular solutions for complex problems. Intuitive interfaces hook the prospective shopper as effectively as they satisfy your most loyal customer. Your employees around the globe rapidly processing orders, optimizing sales, managing inventory, and keep operations running at 100%.

With CitrusBits, you’ve got the goods.

Elevate your ecommerce game with our expert services

Ecommerce Website Development

We design and develop ecommerce sites that are responsive, optimized, and aligned with your brand.

Ecommerce Platforms

With expertise across all top platforms (e.g., Shopify, WooCommerce, Magento), we select and customize based on your needs.

User Experience Design

Intuitive navigation, easy checkout processes, and a user-centric design to enhance the shopping experience.

Payment & Shipping Integration

Integrate multiple payment options and set up reliable shipping methods to provide your customers with choices.

Inventory Management

Custom, efficient inventory management systems that track product availability, restocking, and fulfillment.

Security

Implement robust security, including SSL certificates, data encryption, and secure payment gateways, to protect data and transactions.

Conversion Rate Optimization (CRO)

Analyze user interactions, conduct A/B testing, and implement strategies to improve conversion rates and maximize sales.

Enterprise Ecommerce

For large-scale retailers, we tailor to your needs and encompass advanced features and integrations to support extensive product catalogs and high-transaction volumes.

Benefits to seamless ecommerce, 24/7 without friction

Drive sales across platforms

Integrating ecommerce websites and mobile apps allows users to access products and services from any device, catering to their browsing and shopping preferences. A cohesive multi-platform strategy creates a seamless cart and checkout — boosting sales and enhancing the user experience.

Increase brand experience

Today, customers need cross-device access to shopping. They may research products on your website and then make a purchase through your mobile app. A smooth transition between web and mobile creates a positive branded experience — leading to higher customer satisfaction, loyalty, and repeat business. It strengthens brand recognition and fosters trust.

Customer loyalty and retention

Custom ecommerce solutions can be highly optimized and personalized. By using push notifications and targeted promotions, mobile apps keep users aware of timely offers, prompting them to make purchases. Loyalty points and rewards create a sense of value, fostering brand loyalty and incentivizing return visits. This combination of convenience, personalization, and enticing benefits cultivates a stronger customer-brand relationship, leading to increased sales and revenue.

Customer loyalty and retention

Custom ecommerce solutions can be highly optimized and personalized. By using push notifications and targeted promotions, mobile apps keep users aware of timely offers, prompting them to make purchases. Loyalty points and rewards create a sense of value, fostering brand loyalty and incentivizing return visits. This combination of convenience, personalization, and enticing benefits cultivates a stronger customer-brand relationship, leading to increased sales and revenue.

Reduce cart-abandonment rates

Average cart abandonment rate is 70%, and that causes businesses to lose $18 billion in sales revenue each year. Smart ecommerce strategies and user experience design can reduce friction in the checkout process to keep the abandonment rate low.

Data-driven personalization

Businesses can leverage users’ on-site browsing and purchase histories to offer personalized recommendations. Increase conversions by notifying customers of the latest arrivals, discounts, and offers based on their unique interests and likes.

Case studies

Case studies

Alaska Commercial

Mobile App | Website | UX UI

Lovesac

Mobile App | UX UI